December 29, 2020

DatePublished: 12-29-2020 10:06:52

DateModified: 02-06-2023 09:29:59

Creating breakthrough relationships with key business stakeholders is key for delivering exceptional results. Often, relationships with customers, suppliers, vendors, regulators, and legislators, are colored by the mishaps of the past.

Gap International clients Patti Poppe, former CEO of Consumers Energy and incoming CEO of PG&E, and Mark Bassett, CEO of Hemlock Semiconductor, found themselves inheriting such a relationship when each of them took the helm in 2016.

Consumers provided Hemlock the power to operate their manufacturing plants.

Hemlock needed to drastically reduce their costs.

Consumers couldn’t reduce their rate due to regulation and legislation.

On top of it all, the companies didn’t trust each other to work together.

In this webinar, Mark and Patti share how, in the face of the seemingly impossible, they stood for a breakthrough relationship as the key to solving the issue and shifting the long-standing mindset of mistrust in their companies.